What is a Retail Manager?
Oversee all retail operations including ordering and checking inventory, maintaining the displays of items and ensuring all standards are met for the guest experience
Collaboration with sales coordinators and other department leads to establish benchmarks and measures against performance goals
Communicating with all team members and other department leads to ensure all company standards are met and employees are informed of policies
The retail manager focuses on managing the customer experience to provide consistent service, presentation and quality. They supervise those who staff the shops; provide training and guidance to ensure high levels of customer service, promotion and sale of products.
Interested in learning more about what it's like to be a retail manager?